"He later apologized." Hey wingnut, sometimes "I'm sorry" doesn't cut it.
Note to Congress and the White House: We the People pay your salary! That means we call the shots, not the other way 'round. How 'bout some simple respect.
....and about this whole "angry mob" thing. I deal with angry customers from time to time, and I have a few observations:
- Customers get angry when they think you're not listening to them.
- They're still customers.
- They pay your bills.
- If you're smart you listen with respect and acknowledge their concerns, even when you disagree.
- Don't disparage them or talk down to them or they quickly become someone else's customers.
- Never forget, the customer's always right.
Hey Jim, 2010's only a year away.

